How to orderOrdering InformationOur business hours are Monday-Friday, 8 am to 5 pm CST. To place an order by phone, fax, or email, please send your Purchase Order (PO) number or credit card information, your shipping and billing address, and your Quote number. We accept VISA and Mastercard.
For international orders, please check our distributors first to inquire about product availability. If a distributor is not available for your region, please contact us by email for international pricing and availability. Product InformationFor product information or to request a quote, please contact us by email. You may also inquire by phone; one of our friendly and knowledgeable representatives will be happy to assist you. Please have the product number, name, and quantity ready. Custom Projects and Sample ServiceTo discuss your project needs, request a services quote, or ask questions on how Gentel can support your research efforts please contact: Dan Clutter This e-mail address is being protected from spambots. You need JavaScript enabled to view it Please note that in order to expedite your sample submission, Gentel requires a completed submission form detailing the contents of your shipment. Please see this file for order processing instructions: We will accept most body fluid such as plasma, serum, urine or saliva and possess years of expertise in processing whole cell lysates, tissue homogenates, tissue culture supernatants, bronchiolar lavage and cerbral spinal fluids. We are pleased to help you obtain the highest quality data from your precious clinical samples. Samples should also be received frozen and packaged in the appropriate containers according to guidelines UN3373. Useful and brief tips for shipping biological samples can be found in this PDF file, on the FedEx website. Packaging should be shipped overnight and contain enough coolant to keep samples frozen for 72 hours. International shipments may also be received at Gentel, please contact in advance to make the appropriate arrangements. Shipping address: Shipping and Receiving Telephone: 608.443.2046 |