Customer & Technical Support

Do you have questions about our products or are you interested in placing an order? Gentel's customer service representatives are available to take your calls Monday through Friday, from 8:00 a.m. to 4:30 p.m. (U.S. central time). In the U.S.A. dial 1-866-441-8199 and for International calls dial +608-441-2904. Inquiries can also be sent to Gentel via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via fax at 1-608-441-2970.

If you are placing an order, please be sure to include the following information within the message body:

  • Purchase Order Number
  • "Bill to" Address
  • "Ship to" Address
  • Quantity
  • Product Number

Gentel's technical support representatives are available to answer your questions Monday through Friday, from 8:00 a.m. to 4:30 p.m. (U.S. central time). Contacting us by phone will allow us to provide you with the most prompt service possible. In the U.S.A. dial 1-866-441-8199 and for International calls dial +608-441-2904. Technical questions can also be submitted via our contact form or via fax at 1-608-441-2970.