Support Support Overview

Customer & Technical Support

Gentel's technical support representatives are available to answer your questions Monday through Friday, from 8:00 a.m. to 4:30 p.m. (U.S. central time). Contacting us by phone will allow us to provide you with the most prompt service possible. In the U.S.A. dial 1-866-441-8199 and for International calls dial +608-441-2904.

LiveChat is available from 8:00 a.m. to 4:30 p.m. (U.S. central time) if you wish to speak with one of Gentel's scientist. Please click the LiveChat icon on the upper right corner of the webpage to connect with one of Gentel's scientists.

Technical questions can also be submitted via our contact form or via fax at 1-608-441-2970.

Ordering Information

Our business hours are Monday-Friday, 8 am to 5 pm CST.

To place an order by phone, fax, or email, please send your Purchase Order (PO) number or credit card information, your shipping and billing address, and your Quote number. We accept VISA and Mastercard.

Telephone

608.441.2904 press 1

Toll Free in North America

866.441.8199

Fax

608.441.2970

Email

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